电子邮件 & Technical Support
Multi-Factor Authentication
The Duo roll out for new students and employees has started.
开始我一个17 and continuing through the summer, all current students will begin enrollment.
Wait to receive your enrollment email for Duo.
概述
Multi-factor authentication (MFA) uses two forms of authentication to verify your 身份. First, you enter your 我的磅 ID and password. Then, you need a physical device such as your mobile phone, tablet, or security key to access your account. What accounts will this effect: websites and applications that use 我的磅 (single sign-on). Learn more about MFA with Duo.
There are several ways you can provide the multi-factor of two-step authentication:
Authentication Options
- 两人移动 push notification (recommended)
Supported Platforms
- iOS
- 安卓
- 窗户
- ChromeOS
Authentication Options
- Security key
Supported Platforms
- A supported USB security key. WebAuthn/FIDO2 keys from Yubico or 飞天 (we do not support U2F-only security keys, like the Yubikey NEO-n)
Authentication Options
- Fingerprint reader built into your existing hardware
- Face ID/touch ID built into your mobile device
Supported Platforms
- A touch ID/face ID reader built into your hardware via Chrome should work for most applications
- 生物识别技术 will only work on the device that supports this feature
Getting Started
You will receive an email to start the enrollment process. If you have never claimed your 我的磅 account or are a new student/employee, you will be prompted to set up Duo security after you complete claiming your account and log in for the first time.
Start this process by opening your email or claiming your 我的磅 account with a computer/laptop. When prompted, install the Duo app, open the Duo app on your phone to scan the QR code. This will complete the enrollment process for Duo push.
To learn more, select the device you want to set up:
- 两人移动 on 安卓
- 两人移动 on iOS
- 两人移动 and Apple Watch
- SMS文本 (students only)
- 电话 (students only)
- Contact the Student Help Desk 对于一个 temporary bypass code
One device must be designated as your default device to complete enrollment, and your default device must have a preferred way to authenticate. 我的磅 login prompts you to authenticate using your default device and preferred method, but you have the option of authenticating using a different device (if you have other methods set up).
How you authenticate depends upon the device and method you chose for MFA:
- If you chose 两人移动 push notifications, a push notification is sent to your device, and you can review the request and tap "approve" to authenticate. Internet or cellular access is required.
- If you chose SMS文本, you will receive a text with a code to enter.
- If you chose a security key, press the security key sensor when prompted to authenticate.
You are encouraged to set up a backup device in case your primary device is lost or
不可用.
What to Expect with MFA
Once you enable MFA, the Duo prompt will pop up after signing into 我的磅. 批准
if you have requested the login; deny if you have not requested access. 如果你是
using a browser that you previously used to authenticate, you will be presented with
the last-used authentication method. To choose a different authentication method,
you can select "other options" to choose one of the other options available to you.
Additional Help
Still having trouble? Please contact the appropriate Help Desk:
- Students: visit the Student Help Desk
- 教师 and 工作人员: email 工作人员.helpdesk@mizuki-u.com